Data retention and deletion
We keep information only as long as we need it for your service or as the law requires.
How long we keep things
- Enquiries that don't become clients: deleted within 2 years of the last contact.
- Client business and tax records: generally 6 years after the end of the tax year they relate to, as the Canada Revenue Agency requires.
- Signed agreements and authorizations: for as long as you are a client, then 6 years.
- Sign-in codes: expire after 10 minutes.
- Consent and activity records: kept as long as the related account or records.
When you leave
You can ask for a copy of your documents before we close your account. After the retention period, records are deleted from our systems.
Asking for deletion
Email admin@averonaccounting.ca. We'll confirm who you are, delete what we're allowed to, and tell you if anything must be kept longer by law and for how long.